The practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry. In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing, visa and health requirements, as well as tour programmes.

This program provides participant who wishes to understand the structures & components of the tourism industry. It is suitable for those who wish to work in travel agents, travel shops, tour operator, car rental company, hotel and other tourism related operation

This course is designed for those who wish to manage the tourism business and become supervisor or manager in the travel agency or travel related companies. The necessary business skills in tourism industry obtained from this course will enable the participant with competitive advantage over rivals.

This course is designed for working adults who wish to understand the complexity of the operation in tourism industry and those who wish to upgrade their knowledge and skills in the tourism industry.

A Tour Leader's job is to lead tourist(s) to visit any destination for the purpose of sightseeing excursion, business, education, social and recreation activities. For this course, participants will be trained to manage and deliver the services required by tourist.

Confederation of Tourism, Hotel & Catering Management(CTHCM) Programmes, UK-CTHCM management programmes are designed to offer broad equivalency to the first and second year of British University degree. As such the scope of training is essentially supervisory and strategic rather than routine skills based. Graduates of CTHCM management programmes typically aspire to trainee management roles or direct entry to the final stages of a university bachelor’s degree.

English is an important tool for business communication. Whether its local or international communication, one needs the skill of mastering grammar, delivering information and usage of right terms and vocabulary in their office and business dealings. This course is emphasizing theory and practical exercises. The aim of this course is preparing learner to be a marketable human capital in line with the country’s aspiration to be a center of education excellence.

This course is specially designed for those who wish to commence their careers as clerical or general office staff but who wish eventually to become Supervisor of Office Manager. This course will enable him/her to have a better understanding of office procedures, system and office technology. With the knowledge obtained from this course, it can be applied to other industries.

This course is specially designed for those who wish to start the careers as marketing executive or sales consultant in various type of fields. Sale & marketing is a career that has a lot of income opportunities and career advancement. This course is also a route to senior management position.